When you want to nail your event with flawless execution, Responster helps you create truly memorable event experiences by engaging your attendees and learning about their expectations in real-time.
Be responsive and you'll stand out from the crowd. Collect feedback before, during and after your event to find opportunities that help you exceed your attendees' expectations.
Why wait to collect event feedback when you can do it in real-time? With Responster you can use on-site surveying to capture people's real reactions "in the moment."
Easily collect valuable customer information like email addresses and phone numbers anywhere, anytime.
Here are six key aspects of a great event survey.
Send your survey when it's most relevant. If you're delivering a post-event survey make sure to distribute your survey while the experience is still fresh in the minds of your attendees.
Think through what feedback is most relevant before, during and after the event. Distribute your questions evenly instead of overwhelming your attendees with one large survey at the end.
Provide an incentive for your attendees to complete your event survey. Small things like the chance of winning a price are powerful motivators for increasing survey response rates.
See your survey as part of your customer communication. Don't hesitate to include some info about your next event or a compelling action, like signing up for a newsletter.
If you send out a survey during the event, it's very likely your attendees will take it on their phones. We guarantee that your surveys look amazing on every device.
Brand your survey in a similar style as your event to make it recognizable. Plus, visual cues can help attendees relive the experience as they take your survey.